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New Contributor
New Contributor

I need to cancel my home landline account

I have moved house and I don't require my landline home phone, how do I go about cancelling it?  I tried ringing 133697 but was on hold for ages.

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New Contributor
New Contributor

Re: I need to cancel my home landline account

Oops wrong number, I rang 133937.

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Honoured Contributor
Honoured Contributor

Re: I need to cancel my home landline account

Better to try Optus Facebook for that. Or Livechat.

 

However the landline is generally free. You could just leave it as done. I suspect Optus will still leave yours in place but just cancel any 'packs' that you might be paying for.

 

Peter Gillespie

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New Contributor
New Contributor

Re: I need to cancel my home landline account

 
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Moderator
Moderator

Re: I need to cancel my home landline account

Hi @wallaceplumbing, please speak with our cancellation team either via the → messaging service or by calling them on →  1300 300 427- Mon - Fri 8am - 6pm AEST.


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