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Mobile Outage Northern NSW has now been resolved 2PM AEDT
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New Contributor Claudia31
New Contributor

Huawei E5186s-61a modem won’t connect

Last night noticed my wifi dropped out of the modem. Haven’t been able to get it to work again. Did all the obvious things, turning off and on again, reset button and took the sim out and in again. The only light on the box is the middle light which switches between white and red when turning on after switched off. Nothing around the modem has changed and is in the same spot it’s always been. How can I get the wifi to come back on

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Trusted Contributor
Trusted Contributor

Re: Huawei E5186s-61a modem won’t connect

How are you powering the device? 

 

Have you done a full factory reset reset of the device? 

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