Huawei B315s router unlock

[#1]

Hi,

I have a Huawei B315s router from optus that I'd like to use with a different ISP. It seems the device is locked. Could anybody confirm this?

Also, if this is the case, how do I unlock it?

Thanks in advance!

[#2 · Accepted solution]

Hey there Coconut3000,

Info on this can be found on our help and support page: How to unlock your mobile device from the Optus network

How long has the service been active?

• More than 12 months:  No fee
• Less than 12 months:  You cannot unlock your device unless you've recharged to a minimum/accumulated amount of $100.00. This total excludes any included value in the initial starter kit

If applicable you just need to submit a request via the online form. Let us know how you go.

[#3]

Hi! Many thanks for your reply! Unfortunately this doesn't seem to work. I tried submitting the request online but I get this message: "This mobile device is not a locked Optus prepaid mobile device."

It makes sense, the device I'd like to unlock is a router, not a mobile device. Any other ideas of how I could solve this?

Thanks again!

[#4]

Hmmm, that form is support to work for routers (devices).

The returned message more indicates it's not locked in the first place, have you tried using it with a different ISP?