I was speaking with a person from ADSL pre activations area today who was very helpful and really lovely to speak with. I didn't get the chance to thank her before I was transferred and would very much like to pass on to her supervisor that she was such a terrific help and pleasure to talk with, is there a way that I can do this?
you can call or write to them, according to this article - http://www.optus.com.au/shop/support/answer/complaints-compliments?requestType=NormalRequest&id=1409...
Hi @Drboom - Lovely to hear 🙂 As @SamSam suggested, you can leave a compliment on the link provided above. That being said, if you can PM me with your account details, I can chase the rep down and pass this on.
I was at Eaton Optus this evening, and never been in this department...so first time there tonight and met 2 lovely ladies and it was so good to have excellent customer service and knew what they were talking about ..after just going to view a phone decided to buy one and going back again ..great work at Eaton...well done girls Great customer service
Nice one, @BUDSPUDS. Appreciate you reaching out with this. Will pass through your feedback to the store.