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JulyC
New Contributor
New Contributor

How to get refund from Optus broadband

I had an outage for my broadband for over 8 weeks of time.
Optus team suggested me to get a pocket wifi that Optus will pay me back when I email them with receipt.
Can’t find customer support email at all.
Not sure where to send detail.
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Ray_YC
Online Community Manager
Online Community Manager

Re: How to get refund from Optus broadband

Hi JulyC,

Best bet would be to contact that same Optus team via the same method originally for further advice.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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