Optus have now cut out human beings answering the phone !!!!
How are you supposed to call them, if all you get is an automated service, which hnags up on you !!
You cannot chat to them, they don't respond
They make mega millions
Threaten to leave and go elsewhere
Hey @bad-service, sorry to hear that you've had this kind of trouble getting through to us 😞
Since posting, have you been in touch?
If not, what were you needing assistance with? We're here to help out.
You can also chat with us via Live Chat HERE.