Accepted Solution

How do I report an NBN outage??


Re: How do I report an NBN outage??


Hi there,

We'll need more info to be able to try and help further. The following may help:

Is it a known outage in your area and you need to log a fault?

Visit the NBN troubleshooting page and complete the steps, if not resolved there will be info on contacting our Technical Support team who are available 24/7.

Iā€™m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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