Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Finny2
New Contributor

How do I prevent deleted Optusnet files also deleting from my Outlook files?

I have Optusnet as my internet provider, and have a Optusnet email address. I have this linked to Outlook on my PC. I've discovered that if I delete an email from my Optusnet files it is automatically deleted from my Outlook files. How do I prevent this?

0 Kudos
1 Reply
Online Community Manager
Online Community Manager

Re: emails

Hi Finny2,

What device are you using when you delete Optusnet files? What version of Outlook are you using?

My understanding is they should stay in the Deleted folder for 7 days, if this isn't happening you may need to please Chat with us for support.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos