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New Contributor Finny2
New Contributor

How do I prevent deleted Optusnet files also deleting from my Outlook files?

I have Optusnet as my internet provider, and have a Optusnet email address. I have this linked to Outlook on my PC. I've discovered that if I delete an email from my Optusnet files it is automatically deleted from my Outlook files. How do I prevent this?

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Online Community Manager
Online Community Manager

Re: emails

Hi Finny2,

What device are you using when you delete Optusnet files? What version of Outlook are you using?

My understanding is they should stay in the Deleted folder for 7 days, if this isn't happening you may need to please Chat with us for support.


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