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Mobile Outage Northern NSW has now been resolved 2PM AEDT
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New Contributor OPTUSGRRR
New Contributor

Home phone

Can someone please tell me how & where to find the settings to send my number when i make a call from my home phone? Optus says from my account but the only easy things to find there are related to paying them money. Scumbag act.

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6 Replies
Esteemed Contributor
Esteemed Contributor

Re: Home phone

According to the link below the number can't be changed permanently with the My Account portal. Unless something has changed recently the only way to do this is by calling support on 133 937.

 

http://www.optus.com.au/shop/support/answer/how-to-show-or-hide-your-number-when-calling?requestType...

 

New Contributor OPTUSGRRR
New Contributor

Re: Home phone

Hi & thanks heaps for your reply. Sadly & as usual, i started by calling 133 937 which is how i ended up wasting an hour searching "my account". I must be sure & thank them for another ROYAL RUNAROUND.

New Contributor dckk
New Contributor

Re: Home phone

Prefix with 1832 before your required telephone number.

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New Contributor mickup
New Contributor

Re: Home phone

put home phone internatioal clls on hold

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New Contributor mickup
New Contributor

Re: Home phone

are you going to reply

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RetiredModerator Hannah-L
RetiredModerator

Re: Home phone

Hi @mickup, are you looking to bar outgoing international calls on your service? If so, you'll just need to get in touch with our Customer Service team to organise this. 🙂

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