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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Home phone not working

My home phone line has not been working for a couple of weeks. I don't have a mobile phone with optus, so I can't use the optus app. Could you please tell me when a technician will check the line and repair it? I've been directed to this page, but think it may not be useful. Thankyou

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Respected Contributor
Respected Contributor

Re: Home phone not working

You don't need a mobile with Optus to use the Optus app. I don't have one and use the app just fine.

This is a public forum and you will need to contact Optus directly to get them to check the line.