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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

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New Contributor
New Contributor

Home phone not working

My home phone line has not been working for a couple of weeks. I don't have a mobile phone with optus, so I can't use the optus app. Could you please tell me when a technician will check the line and repair it? I've been directed to this page, but think it may not be useful. Thankyou

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Home phone not working

You don't need a mobile with Optus to use the Optus app. I don't have one and use the app just fine.

This is a public forum and you will need to contact Optus directly to get them to check the line.