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wce
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Home phone not receiving calls from Telstra customers

Since connecting to the NBN I cannot receive calls on my home phone from Telstra customers.  I have made 7 attempts to have this fixed with nothing being done. Has anyone got any suggestions besides moving over to Telstra.

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SillyGogo
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Re: Home phone not receiving calls from Telstra customers

i think your number is not fully ported. the service at my dad's place is the same, he is with Telst...and not able to receive calls from a Optus number, works with Telstra or  Vodafone. 


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wce
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Re: Home phone not receiving calls from Telstra customers

I had been with Optus prior to connecting to the nbn so I would have thought the number would have been ported over years ago. That does seem to be the most logical reason, cannot understand why Optus just don’t complete the connection.

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