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New Contributor
New Contributor

Home Phone Number Porting to OPTUS

Hello, I wish to port my previous Home Phone Number to OPTUS. I tried to port my home phone via online but there are two problems.

As i enter the DOB, it keep repeat provide DOB format.

Please provide your Date of Birth in dd/mm/yyyy format

And I can't find TPG in current Telephone Service Provider.

Thank you, Yeonjung.

 

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Online Community Manager
Online Community Manager

Re: Home Phone Number Porting to OPTUS

Hi Yeonjung,


Thank you for raising this issue.

Can you please confirm what link you are using that is not accepting the DOB entry? Have you tried using a different browser?

In the meantime you can contact Optus directly to arrange your port across. It may be a little busy though due to COVID-19.


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