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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

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High latency to

Hello, I'm on ADSL2 and when doing a trace to, I have started seeing high latency to the 2nd hop ( Unfortunately this is resulting in pretty poor browsing, streaming etc.



Using, my download has dropped from 11Mbps to 2Mbps.



Any thoughts would be appreciated





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Re: High latency to

Hi @antho2000,


Sorry to hear about the troubles with your internet. Just to confirm you've check for anything that may be impacting your network here? If you've spoken to our tech team on 131344 have you been provided any fault reference or PR numbers we can take a closer look at? You're welcome to send us a PM with the internet username so we can check the connection from our team also.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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