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New Contributor
New Contributor

Had overdue account t paid it and now fetch tv won’t work need to notify I have paid bill

 
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Trusted Contributor
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Re: Had overdue account t paid it and now fetch tv won’t work need to notify I have paid bill

@Penny1978  Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

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Re: Had overdue account t paid it and now fetch tv won’t work need to notify I have paid bill

Hi @Penny1978, you can notify payment made via the Optus app or My Account online. Once notified the service will automatically resume within 15 mins to 4 hrs. If you don`t have access to your online My Account then speak with our Financial services team either via the → messaging service or by calling them on 1800 120 698  - Mon - Fri: 9am – 6pm to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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