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Huddo3087
Contributor
Contributor

Good Emails Always going to Spam - Why ?

Can someone please help.  

Question re some of my good email going to spam.

I goto spam folder (in webmail)  and see my good emails.

I click the icon at the top that says 'not spam'

Those emails then goto my inbox, but yes always a but.

Next time I receive an email from the same sender they go straight back to the spam folder.

I am missing important emails and I am sick of telling webmail it isn't spam and having to check my spam folder each day. I shouldn't have to, not should I change email. Pay good $$$ for the service.

I have added the recipients to my contact list.

Any other ideas?  Its annoying the garbage out of me.

TIA

Darren

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Serena_YC
Moderator
Moderator

Re: Good Emails Always going to Spam - Why ?

Hi @Huddo3087

I have responded to your other post here. 🙂 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Good Emails Always going to Spam - Why ?

Optus email accounts are designed for one thing and one thing only. To keep you from leaving (if you ever do then your email is gone). This isn't a service you pay for.

Do set up a free GMail account and do set it to import all Optus emails and do slowly migrate everyone and every site to the new address. It has more storage, better spam filtering, better security and recovery and is usable with any RSP.

The alternative is to basically accept garbage.
Huddo3087
Contributor
Contributor

Re: Good Emails Always going to Spam - Why ?

Great idea I will look into that.....sound like a good option, ta

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Good Emails Always going to Spam - Why ?



The nice thing is you can have a play and see if it works for you. If not or its all too hard then just keep using your Optus account.

I created a brief instruction set here:

https://yescrowd.optus.com.au/t5/Broadband-Telephony/Importing-emails-to-another-provider/m-p/594390...

Good Luck
Huddo3087
Contributor
Contributor

Re: Good Emails Always going to Spam - Why ?

thanks buddy for your help I will have a look at your suggestion....

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