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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Fixing

A tech will investigate your fault between now and 7pm 22/11/2018 . No need to be on-site. (optus.com.au/nbpinfo). Ref 19955691

Still not working now 

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Valued Contributor
Valued Contributor

Re: Fixing

Hey there!

 

Is this now resolved?

 

If not, I'd recommend jumping onto live chat (http://yesopt.us/chat2us) and ask for an update.

 

Sorry about all of the hassles!


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button 🙂
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RetiredModerator
RetiredModerator

Re: Fixing

Hey @Lek - I've looked into your fault reference and it appears a call back was scheduled for this morning. Did you hear anything back? 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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