Thanks for asking Esther. It's still not working but it hasn't been 48 hours yet. I did ring my local phone technican who said "don't buy a new phone, it's not the phone's fault". He explained that here on the Northern Beaches of Sydney the NBN is not really working at its best. Optus needs to get onto this stuff quickly. Optus told me I needn't be home for the "appointment" as technicians did not need access to the house. 2 guys came in. Took photos of the little phone box under the house, tested the line and said that all is OK. These guys really did not seem to understand what the hell they were doing. I have a fibre to the node, then copper wire to the house type connection. I asked about filters and splitters and the Optus guys just shook their heads. I think that perhaps their understanding of english was pretty minimal. So I wait for the 48 hours to expire and then get back the "team members" I suppose. Trusting of course that I wont be charged for the down time - so far 3 days.
