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Occasional Contributor
Occasional Contributor

Fixed broadband usage history only showing blue bars - How can I see usage for month??

Hi,

 

When trying to view my Previous Usage on my dashboard I only see blue bars with no usage figures as in the below picture. Is this an error or is there some other way to find historical usage?

 

Any help appreciated. Thansk in Advance.

 

2017-08-02 15_50_46-My Dashboard - Optus - Internet Explorer.jpg

 

4 Replies
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Honoured Contributor
Honoured Contributor

Re: Fixed broadband usage history only showing blue bars - How can I see usage for month??

I get the same. Thought the info would be in the bills but there's nothing related to data usage there.

 

Optus have been offering unlimited plans only for a while now. In that instance past usage is probably not provided.

 

Regards

 

Peter Gillespie

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Crowd Champion
Crowd Champion

Re: Fixed broadband usage history only showing blue bars - How can I see usage for month??

 

 


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Occasional Contributor
Occasional Contributor

Re: Fixed broadband usage history only showing blue bars - How can I see usage for month??

Hi,

 

Thansk for the response. I will just need to go an look on my account online before it switches to the next month I guess.

 

Thanks again.

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Honoured Contributor
Honoured Contributor

Re: Fixed broadband usage history only showing blue bars - How can I see usage for month??

Its possible Customer Service might have access to more deails if you ring and ask.

 

Regards

 

Peter Gillespie

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