Extremely Slow speed 2Mbps~7Mbps on Cable (supposed to be 100Mbps)

[Iamfedup]

OK put this game on your website for new customers and I will be happy.

[terrywang]

Here I come again!!!

It's been good for a few months.

The congestion issue started to re-surface again yesterday, I noticed very slow speed (high latency) when browsing the web.

Testing speed using ozpseedtest and I was told it was ONLY 3Mbps...

Now I just did a optus speed test using a desktop (1Gbps == 1000Mbps ethernet connection to RT-AC68u router + bridged Netgear CG3000v2), below is what I saw!

Last Result:
Download Speed: 6916 kbps (864.5 KB/sec transfer rate)
Upload Speed: 1080 kbps (135 KB/sec transfer rate)
Latency: 10 ms
Jitter: 6 ms
2/24/2016, 7:32:41 PM

Then I did another on a Linux box (TCP fine tuned as NAS and VPN server), no better

terry@n54l:~/Downloads/speedtest-cli$ ./speedtest_cli.py
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Optus (122.106.165.179)...
Selecting best server based on latency...
Hosted by 'Yes' Optus (Sydney) [14.17 km]: 46.816 ms
Testing download speed........................................
Download: 11.12 Mbit/s
Testing upload speed..................................................
Upload: 1.05 Mbit/s
terry@n54l:~/Downloads/speedtest-cli$ date -R
Wed, 24 Feb 2016 19:37:43 +1100

So I am getting worse than 1/10 of 100Mbps right now, can someone from Optus tell me what is going on?

Really annoying.

[terrywang]

Can't believe how slow it is, the bandwidth and latency starts to affect normal web browsing, let alone other stuff which requires more bandwidth and lower latency...

http://netgauge.ookla.com/share/399303282.png

Last Result:
Download Speed: 2875 kbps (359.4 KB/sec transfer rate)
Upload Speed: 939 kbps (117.4 KB/sec transfer rate)
Latency: 10 ms
Jitter: 4 ms
2/24/2016, 9:00:51 PM

[freeman1stcn]

Last Result:
Download Speed: 6633 kbps (829.1 KB/sec transfer rate)
Upload Speed: 501 kbps (62.6 KB/sec transfer rate)
Latency: 27 ms
Jitter: 20 ms
24/2/2016, 9:35:56 PM

I demand compensation for my bad experience.

[valet8]

http://netgauge.ookla.com/share/399327129.jpg

Last Result:
Download Speed: 3281 kbps (410.1 KB/sec transfer rate)
Upload Speed: 1485 kbps (185.6 KB/sec transfer rate)
Latency: 19 ms
Jitter: 6 ms
24/2/2016 8:49:14 pm

[terrywang]

Looks like I am not alone.

I am in Carlingford exchage territory, not sure where you guys are located.

Just did another speed test, my jaw almost dropped, haven't seen so poor bandwidth for a few months...

@freeman1stcn I didn't get any compensation last time, just a few calls...

Last Result:
Download Speed: 4526 kbps (565.8 KB/sec transfer rate)
Upload Speed: 794 kbps (99.3 KB/sec transfer rate)
Latency: 12 ms
Jitter: 6 ms
2/24/2016, 10:52:10 PM

[Iamfedup]

4124 http://netgauge.ookla.com/share/399394569.png

NBN considering overbuilding dodgy $800m Optus cable. From iTnews website.

The TIO will get you out of your contract.

Telecommunications Industry Ombudsman free call from landlines 1800 062 058

[terrywang]

Any Optus people can give me an explanation on the extremely slow speed recently?

[Iamfedup]

Australian telco complaints hit nine-year low.

But Optus, TPG and iiNet buck the trend. From iTnews website.

[Iamfedup]

Optus are going compensate your customers for the slow speed?
Last Result:
Download Speed: 2036 kbps (254.5 KB/sec transfer rate)
Upload Speed: 909 kbps (113.6 KB/sec transfer rate)
Latency: 13 ms
Jitter: 6 ms
28/2/2016, 3:17:30 PM
http://netgauge.ookla.com/share/402328124.png