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Online Community Manager
Online Community Manager

Re: Excessive streaming data usage

Hi,
Thank you for raising this issue.
This is not something that we can assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 


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New Contributor
New Contributor

Re: Excessive streaming data usage

@grennis I've just had the same issue happen with my new Sony Bravia. Had it for 3 days, 60gb first day, 147gb next day and then 80gb. Each day ranged from 2-4 hours streaming of Netflix only. Did anyone work this issue out? I've had another Sony Bravia for over a year and never had an issue with it.

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Honoured Contributor
Honoured Contributor

Re: Excessive streaming data usage

300Gb for 12 hours streaming? First thing to check is you're not set to 4K streaming. After that is this actually on your bill? Its not a charge until its a charge.
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