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Peter757
New Contributor
New Contributor

Emails

I can receive emails at home in Outlook, but not at work.  Internet is working, Webmail is working.  Any suggestions?

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Aman_YC
Moderator
Moderator

Re: Emails

Hi @  PETER757 - apologies for the inconvenience caused.


Can you please confirm if you are using Outlook for Optusnet email? 


If its working at home and the issue is only at work, then just setting up email again might fix this. Please click here for instructions on how to do this. 


If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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