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Emails not downloading to OUtlook

We have Outlook on Office 365 and the emails are not downloading all the time to this program. They are available in Webmail but would prefer them all in Outlook on PC. Is there a setting to be changed?

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Re: Emails not downloading to OUtlook

Hi @Jenkins1935, you can double check your Optus email outlook settings on our → Email support page. If the issue still continues then you are best to speak with our Technical Support team via the → messaging service to assist you further.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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