Email address for complaints


What is the email address for complaints? I need to attach relevant documentation and can only do this via email.

Re: Email address for complaints


Hi Ry,


I've attached a link here → that lists all possible contact methods when lodging a complaint - Phil

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Re: Email address for complaints


That's fine Phil, but there is still no EMAIL ADDRESS which one can use to make a complaint!

Re: Email address for complaints


Precisely! My question was specifically about EMAIL! In this day and age, surely we can lodge email complaints rather than sending a letter by post interstate.

Re: Email address for complaints


Hey guys, Phil has attached our Complaints lodgement methods - we don't have an email address where you can lodge complaints.

If you don't wish to submit it via post you can raise it through our Customer Care team. Really sorry for any inconvenience. 

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