What a waste of time clicking and reporting SPAM emails to Optus, nothing ever gets done and the spam emails keep flooding in.
Why can’t we be allowed to block the web sites than are sending these emails, my guess is Optus is making money some how.
Lift your game Optus, we know you block these spam sites from sending emails to you.
Step 1 setup a gmail account and move my contacts & accounts to the new account - short term pain, but not as bad as the ongoing long-term SPAM every day, day after day.
Step 2 move my Optus mobile phone account to another provider
Step 3 cancel my Optus home phone & internet account
Going, going....... I have been a patient, loyal customer for many years, however, I do not wish to continue travelling along this one-way street
I already have a gmail account , cancelling Optus mobile or broadband is not and option.
Optus just needs to listen to its customers.
I'm getting the same and it's increased even more the last month - now get on averate 10-15 spam emails a day, including multiple from the same sender.
I've had it with Optus as well and now trying to move providers. I agree, Optus seem uninterested in fixing or improving their email service. I've been with them 15+ years so this is going to take some time, but they leave me no choice. Once emails are gone, I'll be looking to moving all my other services too.
Why are Optus not listening to their customers!
I am now filtering my optus emails through Gmail and it is so much better! The Optus spam goes directly into a spam folder - on average 20 spam emails a day now - all from Optus. Promotions, advertising that's not spam per say but stuff you sign up for along the way, goes into another folder, then social emails like Facebook and LinkedIn automatically goes into another folder...so much tidier. Gradually I will start changing everything across to Gmail as it doesn't look like Optus is cleaning up it's act any time soon. Shame, I too have been with them since emails began! Nothing stays the same I guess.
Absolutely... This problem has gone on for years and OPTUS haven't improved their webmail at all or in any way that I can see.
It needs work on SPAM, SIZE, INTERFACE. These are simple fixes and in today's IT environment will be easy (as they have all been done and can be fixed "off the shelf" almost.)