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New Contributor Ann99
New Contributor

Ebilling

Hi,

How do I apply for the ebilling? I don't have an Optus account.

 

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7 Replies
RetiredModerator Tano
RetiredModerator

Re: Ebilling

Hi @Ann9 - I'm a bit confused: do you mean you do have an Optus account and would like to set this up? Or are you considering an Optus service and are wondering if e-billing is possible?


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New Contributor Ann99
New Contributor

Re: Ebilling

Hi, 

I mean I want to apply the ebilling. 

 

Thanks, 

Ann 

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RetiredModerator Tano
RetiredModerator

Re: Ebilling

Easy, @Ann99. You can turn this on as detailed at this link. Let us know how you go.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor Ann99
New Contributor

Re: Ebilling

But the problem is I don't have your account because I don't use optus phone number. 

So I can't apply the account. 

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Moderator Ev_
Moderator

Re: Ebilling

Sorry @Ann99, I'm a bit confused. Can you please clarify what account you're trying to set up ebilling for?

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New Contributor Ann99
New Contributor

Re: Ebilling

It’s broadband. 

I use Optus internet, and I only received the paper bill because broadband is the only service that I use in Optus.

And now I want to apply for the ebilling. At first you provided me that I can get the ebilling from “My Account”, but I don’t have the account in Optus (and I cannot register one because I’m not use Optus SIM card on my phone) so this way is not useful. 

Is there any way that I can get the ebilling ?

 

Thanks.

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RetiredModerator Mike-N
RetiredModerator

Re: Ebilling

Thanks @Ann99. You don't need an Optus mobile phone to sign up for a My Account profile. My Account is an account accessible via your web browser on a desktop computer or mobile device. We do have an app called the My Optus App which is currently only available to Optus mobile customers. If you have an Optus broadband account you can sign up for a My Account which will allow you to activate electronic billing. 

 

If you send us a private message we can help you set this up. When you message us, please confirm: 

 

Are you the account holder: Y/ N

Your full name:

Date of birth:

Your account or landline number:

Your email address:


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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