Why can I not speak to someone in Aus? I have had numerous phone calls and live chats with peopl in India I presume. All very polite and wanting to help but not being able to. Nothing has been resolved regarding a change of address for my Optus NBN
If they are polite and willing to help, what makes you think what's stopping them won't stop someone located in Australia?
Regardless, if you feel your request is reasonable (relocating a service is very reasonable) and you've attempted to use the appropriate channels I'd raise a complaint - https://offer.optus.com.au/for-you/support/complaints1
Nothing has been resolved regarding a change of address for my Optus NBN
We're talking an NBN relocation here, switching your NBN service from your existing address to a new address @Doc1966?
Happy to try and lend a hand over private message.
I'll need your full name, DOB and account number.