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Disconnection of voicemail from Home Phone

How can i get someone in Optus to turn OFF my home phone Voicemail. Contacted them by phone and received a order reference for the disconnection, but that never happened. 


Sen a written complaint with a call back time but that also never happened. 


Thre must be someone there in their in the technical department that can turn OFF my voicemail.


I need help

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Online Community Manager
Online Community Manager

Re: Disconnection of voicemail from Home Phone

Surprising and disappointing to hear you're having such trouble with this seemingly straight forward request.

However this is not something that can be arranged here on the forum. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.

Let us know how you go.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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