Accepted Solution

Disconnection of voicemail from Home Phone


How can i get someone in Optus to turn OFF my home phone Voicemail. Contacted them by phone and received a order reference for the disconnection, but that never happened. 


Sen a written complaint with a call back time but that also never happened. 


Thre must be someone there in their in the technical department that can turn OFF my voicemail.


I need help


Re: Disconnection of voicemail from Home Phone


Surprising and disappointing to hear you're having such trouble with this seemingly straight forward request.

However this is not something that can be arranged here on the forum. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.

Let us know how you go.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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