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2016-07-12 09:22 AM
I am the custumer of Optus for 10 years , now If I disconnect with Optus and connect with TPG. When should I disconnect with Optus because I don't want to lost the money credit?
Can I have an advise about that?
My paid account is 15 /07/2016, and they charge is on 15 every month
2016-07-13 09:42 AM
Hey there @vanan2210 - It'd be a shame to see you go I'm not really following sorry, are you in credit with us currently?
2016-07-20 06:47 PM
My contract was finish for many years, Optus charged me on every 15 of the month, thjust cahrged me on 15/07/2016, I will disconnect on the end of this month.They will refund the left of the month?
2016-07-22 01:11 PM
If there is a direct debit set up, they'd stop that from going through. I'd recommend chatting with us here to organise this for you.