Hi @Sueysue, just jumping in quickly to edit your post. Keep in mind, it's a public forum and we just don't anyone getting a hold of your personal details.
What sort of modem are you expecting, is it for a Home Broadband service (NBN/ADS/Cable) or Wireless Broadband service? Our Home Broadband modems are delivered by Toll and do not require a signature upon delivery.
They'll simply leave the package somewhere safe. If they cannot find a safe spot to leave the package, they'll leave it as your closest post office.
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