Credit score ruined with credit check


Hi Optus,


Recently i decides to swap my telstra internet and phone to optus... signed up online with month to month nbn with phone. And the big surprise!! Your credit team mark my credit file and my score dropped 36 point which is im not happy about it. I dont have a drop this much with a mortgage application . Tried to call costumer service but unable to get through to the right department. Be honest if i knew this ahead im not your customer today. 




Re: Credit score ruined with credit check


That's pretty crap, if you aren't even borrowing anything.

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