Thanks Peter. Yes, I've been to that linked page already multiple times but there's no way further beyond that and I can't get through to a human by phone no matter what I try. Just many blind alleys, dead ends. If there is indeed a hardship team, I'd love to know how to reach them! 🙂 Thanks for your speedy reply though!!
If there is indeed a hardship team, I'd love to know how to reach them! 🙂
If you are experiencing financial hardship and need to discuss your options, or if you’re eligible for the Government Coronavirus financial support and are experiencing extreme hardship, please Message Us on My Optus App.
Thanks mate! Yes, I've tried a message now (via the phone - the only option... annoying!) won't keep doing the phone... I've got bigger fish to fry with the banks, other utilities and ATO/Centrelink! But thank you!! Take care... keep your head down! Be safe!