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New Contributor
New Contributor

Contract cancellation

Hi,  I am in 24 months contract with $60/month data plan with optus internet modem. My contract will end in July 2019, but unexpextedly I have to leave Australia this month and sadly need to cancel the service. This is very sudden and I am confused about the cancellation fee,  and how to arrange the cancellation and the modem return.  

Thanks for the help. 

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Valued Contributor
Valued Contributor

Re: Contract cancellation

Hey there!

 

It'd be best to speak to Optus directly via phone or live chat (http://yesopt.us/chat2us). They'll be able to review the specifics of your contract and talk you through your options.

 

Let us know how you go!


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