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Contact Optus

sehl

I need to talk to someone about my interenet driopping ut and my phone line with static, Does anyone know the faults contact phone number.

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Re: Contact Optus

shaunsilli

 

Try this number -> Optus Customer Service 133 937

Re: Contact Optus

Toomey

Live Chat is also available here. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Contact Optus

prettyFace

Why don't you make this "Live Chat" link available on your page. Is it there? I couldn't find.. I went around in circles (I have used it before).. Ended up joining the "Yes Crowd".. WTF is that for?? and posting to Facebook and twitter.

Would've preferred to just use this Live Chat option.

Why make things hard?

Re: Contact Optus

[ Edited ]
Dan_C

Hey @prettyFace, we've replied back to your other thread. The live chat link is available on our website here → http://www.optus.com.au/shop/notices/service-chat. 


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

***Please note I am not currently with the Yes Crowd team.***

This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Contact Optus

wasteoftime

Good luck contacting optus, I was given the number for their Customer Relations Group today and they don't even seem to answer that.  And they continually lie to me.

Re: Contact Optus

Dan_C

Hi @wasteoftime, there is no direct line to our customer relations group. If your enquiry has been escalated to CRG then a case manager will contact you with in 10 business days of us submitting the request. What was the issue regarding? Feel free to send us a PM with your account details. We're happy to try and help out. 


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

***Please note I am not currently with the Yes Crowd team.***

This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Contact Optus

mw31

I also want to know why my home phone isn't connecting straight away or not at all and when it does it is breaking up. I would like to know the faults contact phone number

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