Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor DT3010
New Contributor

Connection Issue/TimeOut

Hi there.

I recently moved to a new share house, the connection to the router is always 4 bars, and the download speed averages at around 5.5mb/s. This is all good. However. As soon as I launch a game on my PC and start trying to connect to online servers, my ping shoots through the roof, I get time outs and the works. My connection to the router remains at 4/4 bars, but I start having these connection issues.

How can I fix this, is it hardware on my end or the routers end, or is it my ISP (Optus)

Thanks for any help provided

0 Kudos
1 Reply
RetiredModerator Shauna

Re: Connection Issue/TimeOut

Hey @DT3010 - can you please confirm your account number, full name and DOB via PM? We'll take a look into this. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos