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New Contributor jgs2709
New Contributor

Checking my broadband data usage

Since Optus made a change to the My Account site about 6-8 weeks ago I can no longer see my data usage for my broadband service. I have bumdled my mobile phone and naked broadband services. When I go to my account I can see both services on my bills but I can only access the data usage for my mobile phone. I can't see anywhere to access the data usage for my broadband service. I could see this in August and it would be broken down my Peak and Off-Peak data usage amounts.

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Honoured Contributor
Honoured Contributor

Re: Checking my broadband data usage

You seem to be on a very old plan? Most current Optus internet plans are just 'unlimited' so data usage isn't supplied.

 

Peter Gillespie

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Moderator Shauna
Moderator

Re: Checking my broadband data usage

Hey @jgs2709 - thanks for letting us know.

 

Can you please send through a private message confirming your account number, full name and DOB? We'll try re-link your services on our end. 


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