cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

Check my network connection

My internet is playing up can u check it from your end my fetch won’t work ether
0 Kudos
Reply
1 Reply
Highlighted
Moderator
Moderator

Re: Check my network connection

Hey @Mrfishburn83, thanks for sharing this with us.


If you're internet isn't working, there is a range of troubleshooting you can do.


To check if there is an outage possibly in the area, please check here. This will provide an indication if there is a fault or maintenance in the area.


If there is no issues that can be found, you can then try our troubleshooting guide here. Our customers have had success in attempting this troubleshooting.


As we're also an open forum, we won't be able to discuss any issues here. If you continue to have troubles after trying the above steps, please send our official Facebook/Twitter team a direct message and they can assist further - Steven

0 Kudos
Reply