My home internet is not working. I need to be able to work from home. I wasted four days on the phone trying to get optus to help fix my home internet. Disappointing, today I received a txt message from optus stating that case no. 22602603 does not require an nbn tech to attend to this problem. I am very angry because after waiting for almost 4 days without internet and unable to work i cannot get help from optus. I want optus to fix my home Internet ASAP. Sablin Thomas Mobile 0423913500 please call me to fix my internet.