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Colinw39
Occasional Contributor
Occasional Contributor

Cannot add my internet service to myaccount. It says it is not eligible

I Cannot add my internet service to myaccount. It says it is not eligible

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Toomey
RetiredModerator
RetiredModerator

Re: Cannot add my internet service to myaccount. It says it is not eligible

Hey @Colinw39, is this for an existing My Account profile that you're trying to add a new service to? Or is this your first time setting up My Account?

 

We will most likely need to check the provisioning of your profile in our systems. Jump into Live Chat with Billing so we can verify your details and look into this.


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