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kim6663
New Contributor
New Contributor

Cannot access optus email

I have been trying to access optus mail for hours the page will not load and if it does load I put in my details and it will not open the mail. This happens to me so often. Thank you

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2 Replies
Tina_YC
Moderator
Moderator

Re: Cannot access optus email

Hey @kim6663, thanks for getting in touch with us. We're sorry you're having issues with accessing Optus Net. Are you accessing this link?


If you haven't already, we recommend trying the following steps:

1) Clear all caches and cookies

2) Try using incognito mode

2) Restart your browser

3) Try logging in on another browser

4) Try logging in from another device


Let us know how you go. Tina. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Cannot access optus email

@Tina_YC 

Its not customer side issue. I've had similar issues today, but not as bad as Kim.