Will do. I dont use Facebook but I can sign up to Twitter.
Don‘t you think it is odd that I have gone to a store twice, used the messenger app, go on the forum, call up and now need to use Twitter to try to get my accounts sorted?
I get that Optus needs to reduce its costs to make a profit but iiNet is a great example of how to do it well. You call up and then enter a number and you get called back. It is straightforward.