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iancoral45
New Contributor
New Contributor

Cancellation of service Cable internet difficulty

Hi Optus,

I am trying to cancel my service for cable interenet.

Via phone 1.5 hrs wait, sorry I  can't wait that long

Via chat, we are experiencing hi volumes traffic, please try later

All I need to do is cancel the service 

 

Please guide me in a fater solution, maybe a call back??

Ian

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Cancellation of service Cable internet difficulty

Today might be a bit unusual as Optus seems to be having major internet issues today.

 

LIVECHAT is 24/7 and just tray again a bit out of usual peak hours and you should be good.

 

Otherwise write a letter to Optus requesting the cancellation.

 

Peter Gillespie

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