Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor
New Contributor

Cancellation of service Cable internet difficulty

Hi Optus,

I am trying to cancel my service for cable interenet.

Via phone 1.5 hrs wait, sorry I  can't wait that long

Via chat, we are experiencing hi volumes traffic, please try later

All I need to do is cancel the service 


Please guide me in a fater solution, maybe a call back??


Tags (1)
0 Kudos
1 Reply
Honoured Contributor
Honoured Contributor

Re: Cancellation of service Cable internet difficulty

Today might be a bit unusual as Optus seems to be having major internet issues today.


LIVECHAT is 24/7 and just tray again a bit out of usual peak hours and you should be good.


Otherwise write a letter to Optus requesting the cancellation.


Peter Gillespie

0 Kudos