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2019-05-22 06:44 PM
I am trying to cancel my service for cable interenet.
Via phone 1.5 hrs wait, sorry I can't wait that long
Via chat, we are experiencing hi volumes traffic, please try later
All I need to do is cancel the service
Please guide me in a fater solution, maybe a call back??
2019-05-22 08:24 PM
Today might be a bit unusual as Optus seems to be having major internet issues today.
LIVECHAT is 24/7 and just tray again a bit out of usual peak hours and you should be good.
Otherwise write a letter to Optus requesting the cancellation.