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bibekkafle
New Contributor
New Contributor

Cancellation of broad band services

My services contract ends as of today. The next billing cycle is 18 days later. I wanted to discontinue my services with Optus as new lease owner of my apartment has booked in TPG NBN on our apartment this 27th. 

I have been waiting on phone for literally 30mins and going on... is there any other alternative to issue the cancellation of my broadband service? 

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Ray_YC
Online Community Manager
Online Community Manager

Re: Cancellation of broad band services

Hi bibekkafle,


Please leave Optus a message for further assistance and someone will get back to you as soon as possible. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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parminder98
New Contributor
New Contributor

Re: Cancellation of broad band services

I want to cancel mine optus broadband service
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Kartika
Moderator
Moderator

Re: Cancellation of broad band services

Hi @parminder98, we don`t have access to customers account on this public forum. You will need to speak with our cancellation team either via the → messaging service or by calling them on  133937 - Mon - Fri 8am - 8pm AEST to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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