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Cancellation of broad band services

My services contract ends as of today. The next billing cycle is 18 days later. I wanted to discontinue my services with Optus as new lease owner of my apartment has booked in TPG NBN on our apartment this 27th. 

I have been waiting on phone for literally 30mins and going on... is there any other alternative to issue the cancellation of my broadband service? 

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Online Community Manager
Online Community Manager

Re: Cancellation of broad band services

Hi bibekkafle,


Please leave Optus a message for further assistance and someone will get back to you as soon as possible. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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