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2019-03-06 06:45 PM
I wish to know how I can cancel my direct debit authority with Optus.
After cancelling can I still get emailed statements???
What payment methids and charges are applicable then???
Solved! Solved: Go to Solution.
2019-03-07 07:18 PM - edited 2019-03-07 07:19 PM
Hi @midgo, you will find information on ways to pay your Optus bills on the Optus website, I have linked the page here for you: https://www.optus.com.au/shop/support/answer/how-to-pay-your-bill?requestType=NormalRequest&id=1315&...
2019-03-07 09:29 PM
Direct debit is a payment method. How you get statements is a seperate issue. If you're getting htem emailed now then you will get them emailed in the future.
You can cancel a direct debit either buy contacting Optus or your bank. Your bank might say you have to contact Optus but press a little as you can cancel a direct debit via them too.
As for manual payment methods @ktoffetti has provided a link to the options.