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Cancel Direct Debit

midgo

Hi.

I wish to know how I can cancel my direct debit authority with Optus.

After cancelling can I still get emailed statements???

What payment methids and charges are applicable then???

Re: Cancel Direct Debit

[ Edited ]
ktoffetti

Hi @midgo, you will find information on ways to pay your Optus bills on the Optus website, I have linked the page here for you: https://www.optus.com.au/shop/support/answer/how-to-pay-your-bill?requestType=NormalRequest&id=1315&...

 

Regards,

 

KT

Solution

Re: Cancel Direct Debit

petergdownload

Direct debit is a payment method. How you get statements is a seperate issue. If you're getting htem emailed now then you will get them emailed in the future. 

 

You can cancel a direct debit either buy contacting Optus or your bank. Your bank might say you have to contact Optus but press a little as you can cancel a direct debit via them too.

 

As for manual payment methods @ktoffetti has provided a link to the options.

 

Peter Gillespie

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