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jimberooni
New Contributor
New Contributor

Can't open emails in OPTUS WEBMAIL or receive emails from server

Hi, In webmail I receive the message: Server Error: cannot read - connection closed? and I am unable to go to my inbox. On my computer I am not receiving emails through the email server to my mail application (MAIL - on a mac). Cheers

2 Replies
Ness_YC
Moderator
Moderator

Re: Can't open emails in OPTUS WEBMAIL or receive emails from server

Hi @jimberooni, we're aware of an issue impacting the webmail services (REF#23908588) at the moment. Our Tech teams are working to restore services as soon as possible. Apologies for any inconvenience and we appreciate your patience in the meantime. 


If you have any questions, we welcome you to utilise our 24/7 Messaging Service via the My Optus App. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

rmugnier
Occasional Contributor
Occasional Contributor

Re: Can't open emails in OPTUS WEBMAIL or receive emails from server

Yeah. exactly the same issue since yesterday.cannot in touch with any kind of support at Optus.No email can be sent or received.Same issue when logging on the portal.Inbox not full at all

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