cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Optus Call Centres info here
Highlighted
New Contributor
New Contributor

Can't connect to the internet after reset modem

Hi i recently factory reset my modem and after i did that i was unable to connect back to the internet can someone please help i need the internet to print important doc's for work 

Thanks Jacob

Screenshot (79).pngScreenshot (80).pngScreenshot (81).png

0 Kudos
Reply
1 Reply
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: Can't connect to the internet after reset modem

Have you verified the password with Optus as it's often not the same as your email password if that's what you are using.