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New Contributor OliverXu
New Contributor

Re: Can not visit some website from china

Yes, I tried just now. It's back to normal. Thanks everyone here. 

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Online Community Manager
Online Community Manager

Re: Can not visit some website from china

Ah, awesome to hear guys! I hadn't received any official communication advising of a fix but the proof is in the pudding. If the issue comes up again, feel free to bump this thread.

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Online Community Manager
Online Community Manager

Re: Can not visit some website from china

@BlackMonk, that's my mistake in regards to the DNS option. DNS settings are fixed on the CG3000 and Sagemcom modems. The only way around this is to bridge your modem to a non-Optus supplied router.

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New Contributor Simplebit
New Contributor

Re: Can not visit some website from china

same issue here with optus cable, still not 100% fixed, https://www.qq.com, https://web.wechat.com/, they only can be opened without any formating,  very slow without any image and format, unreadable text only, i manually tested both optus DNS and google DNS but no success, no problem when using Optus 3G network, definitely optus cable internet issue

 

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Occasional Contributor CharlieWu
Occasional Contributor

Re: Can not visit some website from china

The same issue is happening again, news.qq.com and wechat iso app are not getting images.  I might start a new thread.

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Occasional Contributor CharlieWu
Occasional Contributor

duplicated

duplicated

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New Contributor Simplebit
New Contributor

Re: Can not visit some website from china

currently all Tencent related website and service is abnormal

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New Contributor DanielWu
New Contributor

Re: Can not visit some website from china

met the same issue. and try to contact tech team, they said cable is all good. 

can't visit https://mp.weixin.qq.com/, sohu.com, qq.com 

try to change the DNS, it doesn't work.

what shall i do?

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