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Occasional Contributor CharlieWu
Occasional Contributor

Can not visit some website from china

I can not visit https://news.qq.com and can not receive sticker on WeChat app on both ios and android, does anyone else have similar problems?

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27 Replies
Crowd Champion SillyGogo
Crowd Champion

Re: Can not visit some website from china

works fine for me, maybe clear the cache and cookie from your browser and try again


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Occasional Contributor CharlieWu
Occasional Contributor

Re: Can not visit some website from china

 SillyGogo  are you using Optus Cable? I'm having the issue on ios app, android app and chrome desktop.  Also some wechat sticker can not be downloaded.   I've cleaned cache, deleted and re install the apps on android an iphone.  also tried multiple devices. still have the same issue    
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Crowd Champion SillyGogo
Crowd Champion

Re: Can not visit some website from china

I am on Optus NBN, could be a connection issue with cable. Just tried it on my computer via Chrome, on my Mi5S via Chrome. How about turn off wifi and see if using mobile data will let you connect. If yes then it could be your cable connection. 


_________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Occasional Contributor CharlieWu
Occasional Contributor

Re: Can not visit some website from china

It's fine using mobile data but not working on cable

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Crowd Champion SillyGogo
Crowd Champion

Re: Can not visit some website from china

Do you have another phone or computer connected to the cable Internet? If yes, then can you access the Chinese websites on those devices? If no, then please check if there are any filtering on the modem. Maybe give optus support a quick chat via livechat. 


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor OliverXu
New Contributor

Re: Can not visit some website from china

I encounter the same issue. My home is using Optus cable. Tried from multiple computers, I couldn't connect to qq.com via the modem. However, I can use the same computer to access qq.com via my mobile hotspot connection. So far, I only find qq.com cannot access via the modem. Other websites are fine. 

 

I called Optus technical support yesterday. They could not help. Anyone has ideas?

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Occasional Contributor CharlieWu
Occasional Contributor

Re: Can not visit some website from china

I've logged it with outpus tech team. Hopefully this gets resolved soon

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Occasional Contributor BlackMonk
Occasional Contributor

Re: Can not visit some website from china

same here, optus cable...

can't receive anything from wechat...

either access

 

https://news.qq.com

https://web.wechat.com/

 

works on 4G networks, optus dongle, vodafone network and telstra, it is just from my cable internet (Non NBN)

logged with optus also...

 

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New Contributor samxiaowai
New Contributor

Re: Can not visit some website from china

I met the same issue,only OK for 4G, did you solve it?

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